Tips to assist with your travel planning:

Save time at the airport: check in online within 24 hours of your departure.

Want more legroom? We have it! STRETCH seating is now available on all our airplanes. Learn More.

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Terms and Conditions

Carry-on: $35* at initial booking online at flyfrontier.com up to 24 hours before departure; $40* when purchased via phone; $40 when purchased during online check-in; $45* at airport/kiosk check-in; $60 at the gate; complimentary for Classic Plus fares and EarlyReturns Elite members. *Decreases $5 for travel during Value Season periods: through 11/18/2015; 1/6/2016 through 2/10/2016; 4/5/2016 - 6/8/2016.

A Carry-on must not exceed 10" height x 16" width x 24" length and a total weight of 35 pounds. Any customer who arrives at the gate with a carry-on bag that exceeds the allowable dimensions will be charged to gate check the bag.

All passengers, regardless of Fare Option, are permitted to take one personal item not to exceed 18" x 8" x 14" on-board the aircraft with no additional charge. Visit our carry-on baggage page for details.

First Checked Bag: $30** at initial booking online and up to the date of travel, $35** when purchased via phone, or during online check-in; $40** at airport/kiosk check-in; complimentary for Classic Plus fares. **Decreases $5 for travel during Value Season periods: through 11/18/2015; 1/6/2016 through 2/10/2016; 4/5/2016 – 6/8/2016.

Second Checked Bag: $40** for all tickets at all points of sale prior to arrival at airport; $45** at airport/kiosk check-in. ** Decreases $10 for travel during Value Season periods: through 11/18/2015; 1/6/2016 through 2/10/2016; 4/5/2016 – 6/8/2016.

There is a $75 charge for each checked bag purchased beyond the first two checked bags up until the day of travel, and an $80 charge for each checked bag beyond the first two checked bags purchased at airport check-in.

Any bag that exceeds 62 linear inches (up to a maximum of 110 linear inches) will incur a $75 oversize fee. Any bag that exceeds 50 pounds (up to a maximum of 100 pounds) will incur a $75 overweight fee. One bag may incur both an oversize and an overweight fee.

If you purchased your ticket at FlyFrontier.com or through our Reservations Department, you may request a full refund up to 24 hours after the time of purchase if the purchase was made 7 days (168 hours) or more prior to your flight’s departure. This ticket may be canceled and refunded at the My Trips section on FlyFrontier.com.

Passengers are required to have their paper boarding pass in hand 45 minutes prior to departure for domestic flights and 60 minutes for international flights. Passengers must be at the designated gate 30 minutes prior to departure.

You may change an Economy ticket provided that (i) you do so prior to the scheduled flight departure time and (ii) you pay any difference between the fare purchased and the fare for the new flight(s) (no refund will apply if the fare of the new ticket is less) plus a fee of $99. For full details, visit FlyFrontier.com.

If you purchased a Discount Den membership, you can find all details of your subscription on the Membership Terms and Conditions page.

To contact Customer Relations, visit www.FlyFrontier.com/CustomerRelations or mail to: Attn: Customer Relations, Frontier Airlines, PO Box 492085, Denver, CO 80249